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Call 1-800- TAG-WAGGER or Email info@tagwagger.com

RETURNS & EXCHANGES

If for any reason you need to return or exchange an item, please contact us as soon as possible to speak with a customer service representative about what steps you should take.

 

Returns - Customers are responsible for shipping the product back to us, but we do not charge a restocking fee. Once we receive your returned product, the credit card you paid with will be credited with the original price plus sales tax if applicable.

 

Exchanges – If you need a different size or color, please contact us for instructions regarding exchanges. The item must be in new unused condition and we never ever charge a restocking fee for product exchanges.

 

SHIPPING INFORMATION

 

We here at TagWagger.com are happy to offer shipping to both the United States and Canada. At the moment, we do not offer worldwide shipping and apologize for any inconvenience.

 

We generally send packages via the US or Canadian Postal Service but can always ship FedEx or UPS for larger items or if requested prior to shipment. Once your package has been shipped, you'll receive an email message that contains shipping information and a tracking link so you can check on the status of your shipment. Our team here at TagWagger.com guarantees delivery for each order, so if your package is somehow misplaced or lost in transit, we will take the appropriate measures to ensure you receive your package.

 

Take a look at our shipping policy for the USA and Canada.

 

USA Shipping

We offer our American customers with either Standard, Priority or Express shipping. These options are also available for residents of Puerto Rico and the U.S. Virgin Islands in addition to APO, FPO and DPO addresses. Below are estimated delivery times and how much each of these shipping options cost.

 

USA Standard: Delivered 3-6 business days after being shipped.

USA Priority: Delivered to your doorstep within 2-4 business days after being shipped.

USA Express: Delivered within 1-3 business days after shipment date.

 

USA Standard

ID Tags & Other Small Accessories

 

USA Standard

Collars, Harnesses & Leashes

 

USA Standard

Oversized Items

 

USA Priority

ID Tags & Other Small Accessories

 

USA Priority

Collars, Harnesses & Leashes

 

USA Priority

Oversized Items

 

USA Express

ID Tags & Other Small Accessories

 

USA Express

Collars, Harnesses & Leashes

 

USA Express

Oversized Items

 

 

 

Canada Shipping

Rates and estimated delivery dates order shipped to Canada are listed below.

 

Canada Standard: Delivered 7-14 business days after being shipped.

Canada Priority: Delivered to your doorstep within 5-10 business following shipment.

Canada Express: Delivered within 3-5 business days after shipment date.

 

Canada Standard

ID Tags & Other Small Accessories

 

Canada Standard

Collars, Harnesses & Leashes

 

Canada Standard

Oversized Items

 

Canada Priority

ID Tags & Other Small Accessories

 

Canada Priority

Collars, Harnesses & Leashes

 

Canada Priority

Oversized Items

 

Canada Express

ID Tags & Other Small Accessories

 

Canada Express

Collars, Harnesses & Leashes

 

Canada Express

Oversized Items

 

 

If you have any further questions regarding our shipping policy, please contact us by sending an email to sales@tagwagger.com.

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